Privacy Policy How we collect, use, and protect your information

1. Who we are

WMP Creative Agency (“WMP”, “we”, “us”, or “our”) provides website design, branding, digital marketing, ready-made scripts, training, and related digital services. For privacy questions, contact us at support@wmpcreativeagency.com or WhatsApp +91 8940684434.

2. Information we collect

We may collect information you provide directly or that is generated when you use our site:

• Contact details — name, email, phone number, business name, and message content from forms, WhatsApp, email, or project tracking.
• Account details — login credentials and profile information if you register or purchase from our scripts store / course offerings.
• Project & billing details — requirements, deliverables notes, invoices, payment references, and support history needed to deliver services.
• Technical data — IP address, browser type, device information, pages visited, referral source, and approximate location derived from IP.
• Cookies & analytics — data from cookies, Google Tag Manager / Google Analytics, Microsoft Clarity, and similar tools when enabled in our settings.

3. How we use your information

• Respond to enquiries and prepare quotations
• Deliver websites, marketing campaigns, branding, scripts, courses, and support
• Process orders, invoices, and payment confirmations
• Improve website performance, content, and user experience
• Send service updates, delivery notes, or marketing messages you opt into
• Detect abuse, secure accounts, and meet legal or accounting obligations

4. Legal bases (where applicable)

We process personal data based on your consent, performance of a contract, our legitimate interests (such as improving services and preventing fraud), and compliance with applicable law in India.

5. Sharing of information

We do not sell your personal information. We may share data with:

• Payment gateways and banks for transaction processing
• Hosting, email, analytics, advertising, and productivity tools used to run our business
• Freelancers or partners working on your project under confidentiality expectations
• Authorities when required by law or to protect our rights and users

6. Cookies and tracking

Our website may use cookies and similar technologies for essential site functions, analytics, session recording / heatmaps (for example Microsoft Clarity), and marketing measurement (for example Google Tag Manager / Google Analytics). You can control cookies through your browser settings. Disabling some cookies may limit site features.

7. Data retention

We keep personal data only as long as needed for the purposes above, including project delivery, support, accounting, dispute resolution, and legal requirements. When data is no longer needed, we delete or anonymise it where reasonably practicable.

8. Security

We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure; please use strong passwords and avoid sharing sensitive credentials in public channels.

9. Your rights

Subject to applicable law, you may request access, correction, update, or deletion of your personal data, or withdraw marketing consent. Contact support@wmpcreativeagency.com and we will respond within a reasonable time.

10. Third-party links

Our site may link to third-party websites or tools. Their privacy practices are governed by their own policies. Please review those policies before sharing information with them.

11. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided data to us, contact us so we can delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after updates means you acknowledge the revised policy.

13. Contact

WMP Creative Agency
3/341, Subetharmedu, Kattinayanapalli PO, Krishnagiri, Tamil Nadu 635001
Email: support@wmpcreativeagency.com
Phone / WhatsApp: +91 8940684434